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WSC
1998
13 years 6 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
C5
2005
IEEE
13 years 11 months ago
Filters and Tasks in Croquet
Croquet [11,12] is a collaborative 3D platform that allows users to work together to create and share ideas. From the beginning we have worked to ensure that the Croquet interface...
David A. Smith, Andreas Raab, Yoshiki Ohshima, Dav...
FM
1997
Springer
258views Formal Methods» more  FM 1997»
13 years 9 months ago
Consistent Graphical Specification of Distributed Systems
: The widely accepted possible benefits of formal methods on the one hand and their minor use compared to informal or graphical description techniques on the other hand have repeat...
Franz Huber, Bernhard Schätz, Geralf Einert