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» How do people find information on a familiar website?
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BCSHCI
2009
11 years 2 months ago
How do people find information on a familiar website?
Previous research has investigated how people either navigate the web as a whole, or find information on websites of which they have little previous knowledge. However, it is now ...
Roy A. Ruddle
CSCW
2010
ACM
11 years 8 months ago
Receptionist or information kiosk: how do people talk with a robot?
The schema or mental structures that people apply towards other people has been shown to influence the way people cooperate with others. Schemas evoke behavioral scripts. In this ...
Min Kyung Lee, Sara B. Kiesler, Jodi Forlizzi
CHI
2008
ACM
12 years 1 months ago
Understanding and characterizing insights: how do people gain insights using information visualization?
Even though "providing insight" has been considered one of the main purposes of information visualization (InfoVis), we feel that insight is still a not-well-understood ...
Ji Soo Yi, Youn ah Kang, John T. Stasko, Julie A. ...
ENTER
2005
Springer
11 years 6 months ago
Using Log File Analysis and Website Assessment to Improve Hospitality Websites
This paper proposes a reactive website design strategy based on two complementary website analyses. An analysis of 15 Swiss hotels' combined log files – 345’440 web site ...
Roland Schegg, Thomas Steiner, Thouraya Gherissi-L...
CHI
2003
ACM
12 years 1 months ago
Ethnographic interviews guide design of ford vehicles website
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...
Lori Anschuetz, Stephanie Rosenbaum
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