Online communities (OLCs) are gatherings of like -minded people, brought together in cyberspace by shared interests. Creating such communities is not a big challenge; sustaining m...
Nishikant Kapoor, Joseph A. Konstan, Loren G. Terv...
Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a sol...
Pamela J. Ludford, Dan Cosley, Dan Frankowski, Lor...
Online communities need regular maintenance activities such as moderation and data input, tasks that typically fall to community owners. Communities that allow all members to part...
Dan Cosley, Dan Frankowski, Sara B. Kiesler, Loren...