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» How-To Pages: Informal Systems of Expertise Sharing
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ECSCW
2007
13 years 6 months ago
How-To Pages: Informal Systems of Expertise Sharing
The How-To has recently emerged as a genre of online content that describes how something is done. This study focuses on computer and electronics hobbyists and their use of How-Tos...
Cristen Torrey, David W. McDonald, Bill N. Schilit...
WWW
2007
ACM
14 years 5 months ago
Expertise networks in online communities: structure and algorithms
Web-based communities have become important places for people to seek and share expertise. We find that networks in these communities typically differ in their topology from other...
Jun Zhang, Mark S. Ackerman, Lada A. Adamic
GROUP
2009
ACM
13 years 11 months ago
Locating patient expertise in everyday life
Coping with a new health issue often requires individuals to acquire knowledge and skills to manage personal health. Many patients turn to one another for experiential expertise o...
Andrea Civan, David W. McDonald, Kenton T. Unruh, ...
SEMWEB
2007
Springer
13 years 10 months ago
ArnetMiner: An Expertise Oriented Search System for Web Community
Expertise Oriented Search aims at providing comprehensive analysis and mining for people from distributed sources. In this paper, we give an overview of the expertise oriented sear...
Jie Tang, Jing Zhang, Duo Zhang, Limin Yao, Chunli...
CHI
2010
ACM
13 years 11 months ago
Bringing the field into focus: user-centered design of a patient expertise locator
Managing personal aspects of health is challenging for many patients, particularly those facing a serious condition such as cancer. Finding experienced patients, who can share the...
Andrea Civan-Hartzler, David W. McDonald, Chris Po...