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PDC
2004
ACM
13 years 11 months ago
Socio-technical walkthrough: designing technology along work processes
How can the documentation of concepts for complex sociotechnical systems, such as the adoption of groupware, be incorporated into practices of PD? Documents are important in suppo...
Thomas Herrmann, Gabriele Kunau, Kai-Uwe Loser, Na...
WWW
2003
ACM
14 years 6 months ago
From Individuals to the Global Community: the Hidden Contradiction of the Cultural History of Classification and the latest brow
We would like to show that the collective production of knowledge and the individual creation of its organizational casting mould, which is therefore incapable of following the gr...
László Z. Karvalics
GROUP
2003
ACM
13 years 11 months ago
Technology for boundaries
This paper presents a study of an organisation, which is undergoing a process transforming organisational and technological boundaries. In particular, we shall look at three kinds...
Susanne Bødker, Jannie Friis Kristensen, Ch...
SIGIR
2004
ACM
13 years 11 months ago
Human versus machine in the topic distillation task
This paper reports on and discusses a set of user experiments using the TREC 2003 Web interactive track protocol. The focus is on comparing humans and machine algorithms in terms ...
Mingfang Wu, Gheorghe Muresan, Alistair McLean, Mu...
CSCW
2004
ACM
13 years 11 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...