We present an approach for converged communication services over IP, based on the concept of WSIP (Web Service SIP). In our approach, each WSIP node is both a SIP endpoint that co...
Continuing research by Jennings, Mandelbaum, Massey and Whitt (1996), we investigate methods to perform time-dependent staffing for many-server queues. Our aim is to achieve time-...
Zohar Feldman, Avishai Mandelbaum, William A. Mass...
Web applications are widely adopted and their correct functioning is mission critical for many businesses. At the same time, Web applications tend to be error prone and implementat...
Lieven Desmet, Pierre Verbaeten, Wouter Joosen, Fr...
Text mining, though still a nascent industry, has been growing quickly along with the awareness of the importance of unstructured data in business analytics, customer retention an...
—Often stakeholders, such as developers, managers, or buyers, want to find out what software development processes are being followed within a software project. Their reasons in...