Spoken dialogue system performance can vary widely for different users, as well for the same user during different dialogues. This paper presents the design and evaluation of an a...
Miscommunication in speech recognition systems is unavoidable, but a detailed characterization of user corrections will enable speech systems to identify when a correction is taki...
We develop a method to detect erroneous interpretation results of user utterances by exploiting utterance histories of individual users in spoken dialogue systems that were deploy...
This paper focuses on the analysis and prediction of so-called aware sites, defined as turns where a user of a spoken dialogue system first becomes aware that the system has made ...