Business process automation technologies are being increasingly used by many companies to improve the efficiency of both internal processes as well as of e-services offered to cus...
Workflow management systems (WfMS) are widely used for improving business processes and providing better quality of services. However, rapid changes in business environment can ca...
Abstract. Business process models play an important role for the management, design, and improvement of process organizations and processaware information systems. Despite the exte...
Jan Mendling, Gustaf Neumann, Wil M. P. van der Aa...
: Telemedicine refers to the use of information and communication technology to provide and support health care mainly for the purpose of providing consultation. It is also a way t...
Ahasanun Nessa, Moshaddique Al Ameen, Sana Ullah, ...
— “Word-of-Mouth”, a novel scheme for sharing the service quality experienced with different local networks, is presented and evaluated as a distributed solution for performi...