This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Searching for medical information on the Web has become highly popular, but it remains a challenging task because searchers are often uncertain about their exact medical situation...
Abstract: Collaborative learning systems can be constructed following the serviceoriented computing paradigm. This allows educators to integrate external tools, offered as services...
Guillermo Vega-Gorgojo, Miguel L. Bote-Lorenzo, Ed...