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ICSE
2009
IEEE-ACM
13 years 11 months ago
Improving bug tracking systems
It is important that information provided in bug reports is relevant and complete in order to help resolve bugs quickly. However, often such information trickles to developers aft...
Thomas Zimmermann, Rahul Premraj, Jonathan Sillito...
CSCW
2010
ACM
14 years 1 months ago
Information needs in bug reports: improving cooperation between developers and users
For many software projects, bug tracking systems play a central role in supporting collaboration between the developers and the users of the software. To better understand this co...
Silvia Breu, Rahul Premraj, Jonathan Sillito, Thom...
SIGSOFT
2009
ACM
14 years 5 months ago
Improving bug triage with bug tossing graphs
A bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" ...
Gaeul Jeong, Sunghun Kim, Thomas Zimmermann
MSR
2010
ACM
13 years 10 months ago
Perspectives on bugs in the Debian bug tracking system
—Bugs in Debian differ from regular software bugs. They are usually associated with packages, instead of software modules. They are caused and fixed by source package uploads in...
Julius Davies, Hanyu Zhang, Lucas Nussbaum, Daniel...
DSN
2008
IEEE
13 years 11 months ago
Automated duplicate detection for bug tracking systems
Bug tracking systems are important tools that guide the maintenance activities of software developers. The utility of these systems is hampered by an excessive number of duplicate...
Nicholas Jalbert, Westley Weimer