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» Improving quality of service for switched processing systems
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ICSOC
2004
Springer
13 years 10 months ago
Assured service quality by improved fault management
The paradigm shift from device-oriented to service-oriented management has also implications to the area of event correlation. Today’s event correlation mainly addresses the cor...
Andreas Hanemann, Martin Sailer, David Schmitz
ICSR
2004
Springer
13 years 10 months ago
Validating Quality of Service for Reusable Software Via Model-Integrated Distributed Continuous Quality Assurance
Quality assurance (QA) tasks, such as testing, profiling, and performance evaluation, have historically been done in-house on developer-generated workloads and regression suites. ...
Arvind S. Krishna, Douglas C. Schmidt, Atif M. Mem...
AIM
2006
13 years 6 months ago
Quality evaluation in information systems outsourcing
: The aim of this study is to assess quality perception of information system (IS) services outsourced by a large Brazilian bank, both from a technical (results) as well as from a ...
Luis Kalb Roses, Norberto Hoppen, Bernard Ballaz, ...
SOPR
1998
117views more  SOPR 1998»
13 years 5 months ago
Towards mature IT services
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
Frank Niessink, Hans van Vliet
CVPR
2009
IEEE
13 years 9 months ago
Switching Gaussian Process Dynamic Models for simultaneous composite motion tracking and recognition
Traditional dynamical systems used for motion tracking cannot effectively handle high dimensionality of the motion states and composite dynamics. In this paper, to address both is...
Jixu Chen, Minyoung Kim, Yu Wang, Qiang Ji