In a competitive health-care market, hospitals have to focus on ways to streamline their processes in order to deliver high quality care while at the same time reducing costs. To a...
Ronny Mans, Helen Schonenberg, Giorgio Leonardi, S...
Increasingly information systems log historic information in a systematic way. Workflow management systems, but also ERP, CRM, SCM, and B2B systems often provide a so-called “ev...
To date, higher educational organizations are placed in a very high competitive environment. To remain competitive, one approach is to tackle the student and administration challen...
This paper addresses the repeated acquisition of labels for data items when the labeling is imperfect. We examine the improvement (or lack thereof) in data quality via repeated la...
Victor S. Sheng, Foster J. Provost, Panagiotis G. ...
Abstract. Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow managemen...