In this paper, we describe the design process, results, and observations from a pilot user study for Tamil Market, a speech-driven agricultural query system, conducted in communit...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
The tragic events of September 11th have caused drastic effects on many aspects of society. Academics in the fields of computational and information science have been called upon ...