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CHI
2006
ACM
14 years 5 months ago
Tamil market: a spoken dialog system for rural India
In this paper, we describe the design process, results, and observations from a pilot user study for Tamil Market, a speech-driven agricultural query system, conducted in communit...
Madelaine Plauché, Madhu Prabaker
WELCOM
2001
Springer
111views ECommerce» more  WELCOM 2001»
13 years 9 months ago
User Modelling for Live Help Systems
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Johan Aberg, Nahid Shahmehri, Dennis Maciuszek
NORDICHI
2004
ACM
13 years 10 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman
EUROISI
2008
13 years 7 months ago
Homeland Security Data Mining Using Social Network Analysis
The tragic events of September 11th have caused drastic effects on many aspects of society. Academics in the fields of computational and information science have been called upon ...
Hsinchun Chen