The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
Liliana Ardissono, Alexander Felfernig, Gerhard Fr...
Increasing monitoring of transactions, environmental parameters, homeland security, RFID chips and interactions of online users rapidly establishes new data sources and applicatio...
Service providers like Google and Amazon are moving into the SaaS (Software as a Service) business. They turn their huge infrastructure into a cloud-computing environment and aggr...
Wai Kit Wong, David Wai-Lok Cheung, Ben Kao, Nikos...
Experimental computer systems research typically ignores the end-user, modeling him, if at all, in overly simple ways. We argue that this (1) results in inadequate performance eva...
Peter A. Dinda, Gokhan Memik, Robert P. Dick, Bin ...
It has been recognized for some time that software alone does not provide an adequate foundation for building a high-assurance trusted platform. The emergence of industry-standard...