The complex business environment requires managing business processes with the ability to adapt to changes and to collaborate in activities. Conventional workflow approaches based...
Current approaches to Business Process Management (BPM) and Operational Business Intelligence (BI) integration have been very limited and simply reduced to the problem of technica...
This paper describes Aerogility - an intelligent decision support system for managing service-based aftermarkets. Aerogility uses multi-agent software technology to implement a dy...
Viet Dung Dang, Steve Osborn, Gary Vickers, Malcol...
Business Process Management (BPM) is often a key component of the business change. Business rules, whether embedded within BPM or on their own, have begun playing an ever-increasi...
The paper discusses information and knowledge as the primary factors conditioning the efficiency of decision taking processes. Business Intelligence systems and Expert Systems are...