We discuss findings from an ethnographic study of instant messaging (IM) in the workplace and its implications for media theory. We describe how instant messaging supports a varie...
As computer systems continue to grow in power and access more networked content and services, we believe there will be an increasing need to provide more user-centric systems that...
As communications systems increasingly gather and propagate information about people’s reachability or “presence”, users need better tools to minimize undesired interruption...