1377 search results - page 1 / 276 » Interface design for a modern software ticketing system |
ACMSE
2004
ACM
13 years 10 months ago
2004
ACM
This paper describes issues in the design of IT-centric trouble-ticketing applications. Two prototypes are presented. The first introduces a user-centric, webaccessible thick clie...
CHI
2011
ACM
12 years 8 months ago
2011
ACM
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
RTAS
2008
IEEE
13 years 11 months ago
2008
IEEE
Embedded systems are often subject to constraints that require determinism to ensure that task deadlines are met. Such systems are referred to as real-time systems. Schedulability...
ICCS
2007
Springer
13 years 11 months ago
2007
Springer
A recent trend in modern high performance computing (HPC) system architectures employs “lean” compute nodes running a lightweight operating system (OS). Certain parts of the OS...
ICSE
2009
IEEE-ACM
13 years 11 months ago
2009
IEEE-ACM
Modern societies are pervaded by computerized, heterogeneous devices designed for specific purposes, but also more and more often capable of interacting with other devices for en...