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» Introducing instant messaging and chat in the workplace
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CHI
2002
ACM
14 years 5 months ago
Introducing instant messaging and chat in the workplace
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
CSCW
2002
ACM
13 years 4 months ago
What is chat doing in the workplace?
We report an empirical study of a synchronous messaging application with group-oriented functionality designed to support teams in the workplace. In particular, the tool supports ...
Mark Handel, James D. Herbsleb
CHI
2004
ACM
14 years 5 months ago
HIM: a framework for haptic instant messaging
Instant Messaging (IM) is a popular chatting platform on the internet and increasingly permeates teenage life. Even intimate and emotional content is discussed. As touch is a powe...
A. F. Rovers, H. A. van Essen
CHI
2008
ACM
13 years 6 months ago
Cross-channel mobile social software: an empirical study
In this paper, we introduce a prototype system designed to support mobile group socializing that has been appropriated for everyday use by 150 users over 18 months. The system sup...
Clint Heyer, Margot Brereton, Stephen Viller
CHI
2009
ACM
14 years 5 months ago
Acquiring a professional "second life": problems and prospects for the use of virtual worlds in business
The current surge of interest in virtual worlds suggests they are poised to make an evolutionary leap to the workplace, as instant messaging did a decade ago. In recent work we ha...
Jason B. Ellis, Katherine Bessière, Wendy A...