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CSCW
2006
ACM
13 years 10 months ago
Email overload at work: an analysis of factors associated with email strain
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
Laura A. Dabbish, Robert E. Kraut
AGENTS
2000
Springer
13 years 9 months ago
The Socio-cognitive Dynamics of Trust: Does Trust Create Trust?
We will examine in this paper three crucial aspects of trust dynamics: a) How A’s trusting B and relying on it in situation can actually (objectively) influence B’s trustworth...
Rino Falcone, Cristiano Castelfranchi
CHI
2005
ACM
14 years 5 months ago
Understanding email use: predicting action on a message
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
JCDL
2005
ACM
152views Education» more  JCDL 2005»
13 years 10 months ago
In the company of readers: the digital library book as "practiced place"
Most digital libraries (DLs) necessarily focus on the complex issues that arise when library collections are freed from their physical anchors in buildings and on paper. Typical i...
Nancy Kaplan, Yoram Chisik