In the complex and dynamic environment of electronic marketplaces, organisations need to identify the issues that will impact on their identification and realisation of benefits. ...
Electronic marketplaces are important because of their potential to change industry structure, for example, by eliminating or altering the role of traditional intermediaries, lead...
Loyalty systems provide an interesting possibility for vendors in customer relationship management. This holds for both real world and online vendors. Beside potential benefits of...
In this paper we analyze the behavior of e-commerce users based on actual logs from two large non-English e-brokers. We start by presenting a quantitative study of the behavior of...
Virgilio Almeida, Wagner Meira Jr., Victor F. Ribe...
Many employers now provide electronic personal health records (PHR) to employees as part of a free or low cost health benefit program. This paper reports findings from a survey di...
Juanita Dawson, Benjamin L. Schooley, Bengisu Tulu