Studies have repeatedly shown that users are increasingly concerned about their privacy when they go online. In response to both public interest and regulatory pressures, privacy ...
In this paper, we introduce an implementation for detailed monitoring of user actions on web pages. It addresses the problem that the log data recorded by standard web servers is ...
At its most basic, the web allows for two modes of access: visual and non-visual. For the most part, our design attention is focused on making decisions that affect the visual, or...
We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memor...
Christopher R. Johnson, Lawrence Birnbaum, Ray Bar...
Many of existing criteria for evaluating web sites quality require methods such as heuristic evaluations, or/and empirical usability tests. This paper aims at defining a quality m...