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ECIS
2001
13 years 6 months ago
Perspectives on IT Outsourcing Success: Covariance Structure Modelling of a Survey of Outsourcing in Australia
Australia has been at the forefront of the adoption of outsourcing as a means for delivering IT services, but the success of IT outsourcing in Australia has been mixed. With two h...
Anne C. Rouse, Brian J. Corbitt, Benoit Aubert
CSREAEEE
2006
118views Business» more  CSREAEEE 2006»
13 years 6 months ago
Analyzing and Modeling a Multiparty Outsourcing Environment
: This paper discusses the complexities involved in managing and monitoring the delivery of IT services in a multiparty outsourcing environment. The complexities identified are gro...
S. David Peter, K. Poulose Jacob, Sreela Sasi
HICSS
2007
IEEE
113views Biometrics» more  HICSS 2007»
13 years 11 months ago
Does Interpersonal Trust Also Matter? Exploring the Role of Trust in Successful IT Outsourcing
Recently, the focus of IT outsourcing has been shifting from the “what” and “why” issues to “how” companies manage outsourcing process, during which the relationship m...
Qi Cong, Patrick Y. K. Chau
HICSS
2009
IEEE
147views Biometrics» more  HICSS 2009»
13 years 11 months ago
Determining a Firm's Optimal Outsourcing Rate: A Learning Model Perspective
We present a decision model of a firm’s optimal outsourcing rate as an extension of Cha et. al [1]’s previous work on the economic risk of knowledge loss and deskilling in the...
Hoon S. Cha, David E. Pingry, Matt E. Thatcher
WOSP
2000
ACM
13 years 9 months ago
Evaluating the performance engineering process
This contribution presents a model for process improvement in the area of performance engineering, which is called performance engineering maturity model. The use of this model al...
Andreas Schmietendorf, André Scholz, Claus ...