Information Technology has changed our life and society already to such an extent that even our visions cannot exist without technology and its applications. And this change is acc...
: Many information technology (IT) projects fail. These projects are not within budget, not on time or do not deliver what was promised. Failures in IT projects are more common tha...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
The Business Process Modeling Notation (BPMN) is an increasingly important industry standard for the graphical representation of business processes. BPMN offers a wide range of mod...
—There are many situations in which an additional network interface—or two—can provide benefits to a mobile user. Additional interfaces can support parallelism in network flo...
Anthony J. Nicholson, Scott Wolchok, Brian D. Nobl...