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AUIC
2004
IEEE
13 years 9 months ago
A Knowledge Management Approach to User Support
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
R. T. Jim Eales
ER
2003
Springer
150views Database» more  ER 2003»
13 years 10 months ago
EITH - A Unifying Representation for Database Schema and Application Code in Enterprise Knowledge Extraction
The integration of heterogeneous legacy databases requires understanding of database structure and content. We previously developed a theoretical and software infrastructure to sup...
Mark S. Schmalz, Joachim Hammer, Mingxi Wu, Oguzha...
JKM
2006
135views more  JKM 2006»
13 years 5 months ago
Learning from the Mars Rover Mission: scientific discovery, learning and memory
Purpose Knowledge management for space exploration is part of a multi-generational effort. Each mission builds on knowledge from prior missions, and learning is the first step in ...
Charlotte Linde
IJCAI
1989
13 years 6 months ago
A Technique for Customizing Object-Oriented Knowledge Representation Systems, With An Application to Network Problem Management
Over the last few years, object-oriented techniques have gained an increasing recognition both in software engineering and in AI. Object-oriented systems present undisputable adva...
Lisiane Goffaux, Robert Mathonet
INFSOF
2007
126views more  INFSOF 2007»
13 years 5 months ago
Software maintenance seen as a knowledge management issue
Creating and maintaining software systems is a knowledge intensive task. One needs to have a good understanding of the application domain, the problem to solve and all its require...
Nicolas Anquetil, Káthia Marçal de O...