In business processes, knowledge-intensive tasks are ones in which the people performing such tasks are involved in a fair degree of uncertainty. These people are required to appl...
The need for service providers to offer SLAs to gain consumers confidence has become increasingly apparent. Our work focuses on providers who manage the execution of long-running d...
Daniel Spaven, Madhavi Rani, Sumit Kumar Bose, Mik...
This paper presents a spoken dialogue framework that helps users in making decisions. Users often do not have a definite goal or criteria for selecting from a list of alternatives...
The Semantic Web aims at automating Web content understanding and user request satisfaction. Intelligent agents assist towards this by performing complex actions on behalf of their...
Kalliopi Kravari, Grammati-Eirini Kastori, Nick Ba...