In this paper, we describe preliminary findings that indicate that managers and non-mangers think about their email differently. We asked three research managers and three researc...
Catalina Danis, Wendy A. Kellogg, Tessa A. Lau, Ma...
Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is ...
In contextual computing, where cues beyond direct user input are used to trigger computation, one of the most daunting challenges is inferring what the user is doing. For the doma...
Victoria Bellotti, Jim Thornton, Alvin Chin, Diane...
In recent years, instant messaging (IM) has become a popular medium of online communication. While IM is expanding into the enterprise beyond personal use, it brings the convenien...