The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
This paper will explore the SNet model that Hunter College of the City University of New York developed and implemented. During the Spring of 2002, CUNY as a central organization ...
To meet an increasing demand for multimedia services and electronic connectivity across the world, satellite networks will play an indispensable role in the deployment of global ne...
Sastri Kota, Mukul Goyal, Rohit Goyal and Raj Jain
This paper describes experiences with on-line and in-class sections of a writing-intensive course, including a collaborative library literacy unit. It reports on a mid-semester so...
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...