244 search results - page 2 / 49 » Managing the Current Customization of Process Related IT-Ser... |
ICSE
2008
IEEE-ACM
14 years 5 months ago
2008
IEEE-ACM
We investigate relationships among software quality measures commonly used to assess the value of a technology, and several aspects of customer perceived quality measured by Inter...
ICMB
2005
IEEE
2005
IEEE
Mobile Customer Relationship Management: An Explorative Investigation of the Italian Consumer Market
13 years 10 months ago
Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
EDBT
2009
ACM
13 years 2 months ago
2009
ACM
Data Stream Management Systems (DSMS) operate under strict performance requirements. Key to meeting such requirements is to efficiently handle time-critical tasks such as managing...
HICSS
2006
IEEE
13 years 11 months ago
2006
IEEE
Although customer relationship management (CRM) is currently gaining widespread popularity in several disciplines and industries, mobile medium as an element of CRM is rarely take...
HICSS
2002
IEEE
13 years 9 months ago
2002
IEEE
Many financial institutions are actively developing new electronic banking products for their retail customers. These efforts are can succeed only if their managers focus the prom...