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GROUP
2007
ACM
13 years 9 months ago
The implications of enterprise-wide pipeline management tools for organizational relations and exchanges
This paper explores the impact of enterprise-wide processes and technologies on group relations and exchanges. We examine the use of Customer Relationship Management (CRM) tools i...
Melissa Cefkin, Jakita O. Thomas, Jeanette Blomber...
AMEC
2004
Springer
13 years 10 months ago
Bidding for Customer Orders in TAC SCM
Abstract. Supply chains are a current, challenging problem for agentbased electronic commerce. Motivated by the Trading Agent Competition Supply Chain Management (TAC SCM) scenario...
David Pardoe, Peter Stone
IPPS
2005
IEEE
13 years 11 months ago
Current Practice and a Direction Forward in Checkpoint/Restart Implementations for Fault Tolerance
Checkpoint/restart is a general idea for which particular implementations enable various functionalities in computer systems, including process migration, gang scheduling, hiberna...
José Carlos Sancho, Fabrizio Petrini, Kei D...
MANSCI
2008
142views more  MANSCI 2008»
13 years 5 months ago
Predicting Product Purchase from Inferred Customer Similarity: An Autologistic Model Approach
Product recommendation models are key tools in customer relationship management (CRM). This study develops a product recommendation model based upon the principle that customer pr...
Sangkil Moon, Gary J. Russell
UAI
2007
13 years 6 months ago
Aggregating Across Multiple Levels of Granularity to Meet Customer and Organizational Query Requirements
A research organization responds to a variety of customer requests. Each high level request is broken down into a set of low level requests. For each low level request, the resear...
Suzanne M. Mahoney