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SIGUCCS
2003
ACM
13 years 10 months ago
Marketing computer support services through relationship and training strategies
In 2002, Harvard University's Division of Continuing Education (DCE) expanded its computer lab facility. This expansion allowed DCE to change its previous policy of restricti...
Brandon Bentley, Valerie Dixon, Ilana Rozanes, Pat...
SIGUCCS
2000
ACM
13 years 9 months ago
The Master Internship Program at Wabash College
Wabash College has initiated an innovative strategy to solve technology staffing problems experienced by many small undergraduate liberal arts colleges. This strategy targets stud...
Guy Davis, John C. Hanes
CSCW
2000
ACM
13 years 5 months ago
Talking Work: Language-games, Organisations and Computer Supported Cooperative Work
This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of wor...
Andy Crabtree
ICDCSW
2005
IEEE
13 years 10 months ago
Zmail: Zero-Sum Free Market Control of Spam
The problem of spam is a classic “tragedy of the commons” [10]. We propose the Zmail protocol as a way to preserve email as a “free” common resource for most users, while ...
Benjamin Kuipers, Alex X. Liu, Aashin Gautam, Moha...
CONCURRENCY
2002
230views more  CONCURRENCY 2002»
13 years 5 months ago
Economic models for resource management and scheduling in Grid computing
: The accelerated development in Peer-to-Peer (P2P) and Grid computing has positioned them as promising next generation computing platforms. They enable the creation of Virtual Ent...
Rajkumar Buyya, David Abramson, Jonathan Giddy, He...