59 search results - page 11 / 12 » Message Classification in the Call Center |
IADIS
2003
13 years 7 months ago
2003
Galileo is a European initiative to develop and deploy an independent global satellite-based navigation system. It consists of a Medium Earth Orbit sat ellite constellation transm...
DEDS
2002
13 years 5 months ago
2002
Abstract. Detection and isolation of failures in large and complex systems such as telecommunication networks are crucial and challenging tasks. The problem considered here is that...
WWW
2008
ACM
14 years 6 months ago
2008
ACM
This paper presents a general framework for building classifiers that deal with short and sparse text & Web segments by making the most of hidden topics discovered from larges...
CHI
2010
ACM
14 years 19 days ago
2010
ACM
Current business conditions have given rise to distributed teams that are mostly collocated except for one remote member. These “hub-and-satellite” teams face the challenge of...
HUC
2010
Springer
13 years 4 months ago
2010
Springer
This workshop promotes ubiquitous computing research in authentic urban setting, with real users and with sufficient scale and time span. We first motivate why such research is im...