56 search results - page 1 / 12 » Mobilizing Customer Relationship Management - A Journey from... |
HICSS
2006
IEEE
13 years 10 months ago
2006
IEEE
The bursting of the e-bubble affected expectations with regard to mobile initiatives and willingness to invest in them very negatively. In both academia and practice, there has re...
ECIS
2001
13 years 5 months ago
2001
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
JSS
2006
13 years 4 months ago
2006
The importance and presence of technological solutions in organizations supporting CRM are a vital business fact from the late nineties. Presently, the manufacturers figure in the...
ECIS
2004
13 years 5 months ago
2004
The idea of integrating users into the design and production process is a promising strategy for companies being forced to react to the growing individualization of demand. The us...
JITECH
2008
13 years 4 months ago
2008
In recent years, enterprise system (ES) software markets have been very dynamic. While contemporary customers are increasingly seeking ES solutions that require less and less cust...