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COMPUTER
2004
54views more  COMPUTER 2004»
13 years 5 months ago
Modeling Complex Spoken Dialog
Hans Dybkjær, Laila Dybkjær
NAACL
2004
13 years 6 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
LREC
2010
156views Education» more  LREC 2010»
13 years 6 months ago
Estimation Method of User Satisfaction Using N-gram-based Dialog History Model for Spoken Dialog System
In this paper, we propose an estimation method of user satisfaction for a spoken dialog system using an N-gram-based dialog history model. We have collected a large amount of spok...
Sunao Hara, Norihide Kitaoka, Kazuya Takeda
CIARP
2007
Springer
13 years 11 months ago
A Statistical User Simulation Technique for the Improvement of a Spoken Dialog System
Abstract. In this paper, we present a statistical approach for the automatic generation of dialogs by means of a user simulator. This technique can be used to generate dialogs with...
Lluís Hurtado, David Griol, Emilio Sanchis,...
IWSDS
2010
13 years 3 months ago
D3 Toolkit: A Development Toolkit for Daydreaming Spoken Dialog Systems
Recently various data-driven spoken language technologies have been applied to spoken dialog system development. However, high cost of maintaining the spoken dialog systems is one ...
Donghyeon Lee, Kyungduk Kim, Cheongjae Lee, Junhwi...