This paper describes an approach to constructing a probabilistic process model representing knowledge worker activity out of a log of primitive events, such as e-mails, web page v...
Task forces of expert knowledge workers would benefit from more advanced web tools supporting activity awareness and social sensemaking. This paper proposes the design of a task fo...
Gregorio Convertino, Lichan Hong, Les Nelson, Pete...
We report on a diary study of how and why knowledge workers use the World Wide Web. By examining in detail a complete two-day set of Web activities from each of 24 people, we cons...
Many recent studies provide evidence of the challenges experienced by knowledge workers while multi-tasking among several projects and initiatives. Work is often interrupted, and ...
Knowledge workers must manage large numbers of simultaneous, ongoing projects that collectively involve huge numbers of resources (documents, emails, web pages, calendar items, et...