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» Modeling Service-Level Requirements: A Constancy Perspective
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RE
2009
Springer
13 years 8 months ago
Modeling Service-Level Requirements: A Constancy Perspective
IT service requirements offer a seemingly classic Requirements Engineering (RE) problem. But, when attempting to solve it with RE methods, we are faced with difficulties. RE metho...
Gil Regev, Olivier Hayard, Donald C. Gause, Alain ...
HICSS
2005
IEEE
109views Biometrics» more  HICSS 2005»
13 years 9 months ago
Staffing Software Maintenance and Support Projects
In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Jai Asundi, Sumit Sarkar
MMNS
2003
98views Multimedia» more  MMNS 2003»
13 years 5 months ago
Managing Services Quality through Admission Control and Active Monitoring
We propose a lightweight traffic admission control scheme based on on-line monitoring which ensures multimedia services quality both intra-domain and end-to-end. The AC strategy i...
Solange Rito Lima, Paulo Carvalho, Alexandre Santo...