This research characterizes the spontaneous spoken disfluencies typical of human-computer interaction, and presents a predictive model accounting for their occurrence. Data were c...
We present Witchcraft, an open-source framework for the evaluation of prediction models for spoken dialogue systems based on interaction logs and audio recordings. The use of Witc...
Alexander Schmitt, Gregor Bertrand, Tobias Heinrot...
Abstract. One major goal of human computer interfaces is to simplify the communication task. Traditionally, users have been restricted to the language of computers for this task. W...
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...