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SIGDIAL
2011
203views Education» more  SIGDIAL 2011»
12 years 7 months ago
Modeling and Predicting Quality in Spoken Human-Computer Interaction
Alexander Schmitt, Benjamin Schatz, Wolfgang Minke...
NAACL
1994
13 years 6 months ago
Predicting and Managing Spoken Disfluencies During Human-Computer Interaction
This research characterizes the spontaneous spoken disfluencies typical of human-computer interaction, and presents a predictive model accounting for their occurrence. Data were c...
Sharon L. Oviatt
LREC
2010
186views Education» more  LREC 2010»
13 years 6 months ago
WITcHCRafT: A Workbench for Intelligent exploraTion of Human ComputeR conversaTions
We present Witchcraft, an open-source framework for the evaluation of prediction models for spoken dialogue systems based on interaction logs and audio recordings. The use of Witc...
Alexander Schmitt, Gregor Bertrand, Tobias Heinrot...
CICLING
2004
Springer
13 years 10 months ago
A Modal Logic Framework for Human-Computer Spoken Interaction
Abstract. One major goal of human computer interfaces is to simplify the communication task. Traditionally, users have been restricted to the language of computers for this task. W...
Luis Villaseñor Pineda, Manuel Montes-y-G&o...
NAACL
2004
13 years 6 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz