15 search results - page 1 / 3 » Modeling latent sources in call center arrival data |
EOR
2010
13 years 5 months ago
2010
MANSCI
2008
13 years 5 months ago
2008
EOR
2010
13 years 5 months ago
2010
We propose both robust and data-driven approaches to a fluid model of call centers that incorporates random arrival rates with abandonment to determine staff levels and dynamic ro...
SIGIR
2006
ACM
13 years 11 months ago
2006
ACM
Combining the output from multiple retrieval sources over the same document collection is of great importance to a number of retrieval tasks such as multimedia retrieval, web retr...
ARCS
2004
Springer
13 years 10 months ago
2004
Springer
In a pervasive computing environment, one is facing the problem of handling heterogeneous data from different sources, transmitted over heterogeneous channels and presented on het...