A VoIP PBX supports flexible call handling functionality for selective forwarding, cost based outward call routing, recording calls etc. Both users and administrators need a flexi...
Mark-recapture models have for many years been used to estimate the unknown sizes of animal and bird populations. In this article we adapt a finite mixture mark-recapture model i...
In this paper we illustrate the use of formal methods in the development of a benchmark application we call the Village Telephone System which is characteristic of a class of netwo...
Karthikeyan Bhargavan, Carl A. Gunter, Elsa L. Gun...
Macrophone is a corpus of approximately 200,000 utterances, recorded over the telephone from a broad sample of about 5,000 American speakers. Sponsored by the Linguistic Data Cons...
Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
Martine Garnier-Rizet, Gilles Adda, Frederik Caill...