125 search results - page 1 / 25 » Modelling Service Level Agreements for Business Process Outs... |
IMCSIT
2010
12 years 11 months ago
2010
A key element for outsourcing critical parts of a business process in Service Oriented Architectures are Service Level Agreements (SLAs). They build the key element to move from so...
CAISE
2009
Springer
13 years 11 months ago
2009
Springer
Abstract. With the advent of Service Oriented Architecture organizations have experienced services as a platform-independent technology to develop and use simple internal applicati...
WSC
2007
13 years 7 months ago
2007
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
AINA
2007
IEEE
13 years 11 months ago
2007
IEEE
Web services have greatly leveraged the world of Business-to-Business (B2B) communication and promise a lot more through dynamic service composition. In order to compose Web servi...
APCCM
2010
13 years 6 months ago
2010
The evolution of service-oriented architectures toward market places for business services in the Internet, raises the need for rich service descriptions with respect to service p...