User-supplied reviews are widely and increasingly used to enhance ecommerce and other websites. Because reviews can be numerous and varying in quality, it is important to assess h...
Soo-Min Kim, Patrick Pantel, Timothy Chklovski, Ma...
As online review systems become increasingly prevalent it is imperative for companies to evaluate their involvement in online ratings. Despite the widespread popularity of online ...
— This paper presents a concept that enables consumers to access and share product recommendations using their mobile phone. Based on a review of current product recommendation m...
Felix von Reischach, Florian Michahelles, Dominiqu...
We present a probabilistic topic model for jointly identifying properties and attributes of social media review snippets. Our model simultaneously learns a set of properties of a ...
Several attempts have been made to analyze customer behavior on online E-commerce sites. Some studies particularly emphasize the social networks of customers. Users' reviews ...