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» On Automating Networked Enterprise Management
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PVLDB
2008
137views more  PVLDB 2008»
13 years 5 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
CDVE
2007
Springer
165views Visualization» more  CDVE 2007»
13 years 12 months ago
Private Data Management in Collaborative Environments
Organizations are under increasing pressures to manage all of the personal data concerning their customers and employees in a responsible manner. With the advancement of informatio...
Larry Korba, Ronggong Song, George Yee, Andrew S. ...
SEMWEB
2010
Springer
13 years 3 months ago
Semantic Technologies for Enterprise Cloud Management
Enterprise clouds apply the paradigm of cloud computing to enterprise IT infrastructures, with the goal of providing easy, flexible, and scalable access to both computing resources...
Peter Haase, Tobias Mathäß, Michael Sch...
INFOCOM
2012
IEEE
11 years 8 months ago
NSDMiner: Automated discovery of Network Service Dependencies
—Enterprise networks today host a wide variety of network services, which often depend on each other to provide and support network-based services and applications. Understanding...
Arun Natarajan, Peng Ning, Yao Liu, Sushil Jajodia...
CNSM
2010
13 years 3 months ago
Automated and secure IPv6 configuration in enterprise networks
Over the last decade, IPv6 has established itself as the most mature network protocol for the future Internet. Its recent deployment in core networks of operators, its availability...
Frederic Beck, Olivier Festor, Isabelle Chrisment,...