Many sources of empirical data can be used to evaluate an interface (e.g., time to learn, time to perform benchmark tasks, number of errors on benchmark tasks, answers on question...
The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report on a multi-site, cross-cultural grounded theory field study o...
Accessibility and usability are well established concepts for user interfaces and websites. Usability is precisely defined, but there are different approaches to accessibility. In...
World Wide Web, the biggest distributed system ever built, experiences tremendous growth and change in Web sites, users, and technology. A realistic and accurate characterization ...
Katerina Goseva-Popstojanova, Fengbin Li, Xuan Wan...
This paper analyzes and discusses the ways tasks are described and perceived in a remote Think Aloud (TA) usability tests session. The paper includes reports from a study and the p...