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EOR
2008
76views more  EOR 2008»
13 years 5 months ago
On the interaction between retrials and sizing of call centers
M. Salah Aguir, O. Zeynep Aksin, Fikri Karaesmen, ...
MANSCI
2008
128views more  MANSCI 2008»
13 years 4 months ago
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Júlíus Atlason, Marina A. Epelman, S...
IPPS
2009
IEEE
13 years 11 months ago
Coupled placement in modern data centers
We introduce the coupled placement problem for modern data centers spanning placement of application computation and data among available server and storage resources. While the t...
Madhukar R. Korupolu, Aameek Singh, Bhuvan Bamba
SELMAS
2004
Springer
13 years 10 months ago
Systematic Integration Between Requirements and Architecture
Software systems of today are characterized by the increasing size, complexity, distribution and heterogeneity. Understanding and supporting the interaction between software requi...
Lúcia R. D. Bastos, Jaelson Brelaz de Castr...
JMM2
2008
67views more  JMM2 2008»
13 years 4 months ago
Interactive Face Generation from Verbal Description Using Conceptual Fuzzy Sets
In this article, a human centered approach for interactive face generation is presented. The users of the system are given the possibility to interactively generate faces from verb...
Hafida Benhidour, Takehisa Onisawa