92 search results - page 1 / 19 » Online Services, Customer Characteristics and Usability Requ... |
HICSS
2008
IEEE
13 years 11 months ago
2008
IEEE
Designing web sites that are responsive to customer needs is a critical prerequisite for the success of online services. Recently, a usability evaluation procedure, based on the M...
SAC
2009
ACM
13 years 11 months ago
2009
ACM
It has been reported that many software companies do not use existing requirements engineering approaches. This indicates that there is room and opportunity for improving the usab...
ICWS
2010
IEEE
13 years 6 months ago
2010
IEEE
Service-oriented computing promises to create flexible business processes and applications on demand by dynamically assembling loosely coupled services within and across organizati...
IADIS
2003
13 years 6 months ago
2003
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
CHI
2002
ACM
14 years 5 months ago
2002
ACM
A validated model of trust was used as a framework for an empirical study to identify on- and offline factors that influence gamblers' perception of an online casino's t...