92 search results - page 2 / 19 » Online Services, Customer Characteristics and Usability Requ... |
ECIS
2003
13 years 6 months ago
2003
While online service providers are sometimes accused of forwarding identifying customer information as name and address to untrusted third parties, comparatively little attention ...
IPCC
1998
13 years 6 months ago
1998
Effective participant recruiting is crucial to collecting reliable data during usability testing of high-tech products and services. Not only should test participants reflect the ...
IM
1997
13 years 6 months ago
1997
We present an architecture for customer management and control of a broadband VPN service. The architecture is aimed at giving the VPN customer a high level of control over the tr...
TELSYS
2008
13 years 5 months ago
2008
With the number of e-Business applications dramatically increasing, a service level agreement (SLA) will play an important part in Web services. The SLA is a combination of severa...
ICDCSW
2009
IEEE
13 years 3 months ago
2009
IEEE
Dynamic composition of protocol features allows applications to establish connections with custom communication characteristics. Automatically computing possible compositions and ...