5 search results - page 1 / 1 » Open Source Technical Support: A Look at Peer Help-Giving |
HICSS
2006
IEEE
13 years 11 months ago
2006
IEEE
We explore online technical support of open source software by a study of postings to discussion boards. Our results indicate that there are several types of detail that are requi...
COLCOM
2007
IEEE
13 years 11 months ago
2007
IEEE
Abstract—This paper describes experiences from implementing an experimental mobile peer-to-peer application called Peer2Schedule aimed at improving and supporting collaboration w...
ELPUB
2007
ACM
13 years 8 months ago
2007
ACM
Two international scientific publishers collaborated to develop an Online Submission and Peer Review System (OSPREY) for their journals. Our goals were to meet market demand, incr...
HICSS
2009
IEEE
13 years 11 months ago
2009
IEEE
Community wireless networks (CWNs) offer free or affordable Internet access for the purpose of improving the well-being of the community. Many questions have been raised about the...
EUROSYS
2008
ACM
14 years 2 months ago
2008
ACM
Video-on-demand (VoD) is increasingly popular with Internet users. It gives users greater choice and more control than live streaming or file downloading. Systems such as MSN Vid...