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CHI
2006
ACM
14 years 6 months ago
Talk to me: foundations for successful individual-group interactions in online communities
People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...
CHI
2005
ACM
14 years 6 months ago
Work coordination, workflow, and workarounds in a medical context
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
CHI
2010
ACM
14 years 18 days ago
The effects of diversity on group productivity and member withdrawal in online volunteer groups
The “wisdom of crowds” argument emphasizes the importance of diversity in online collaborations, such as open source projects and Wikipedia. However, decades of research on di...
Jilin Chen, Yuqing Ren, John Riedl
CHI
2010
ACM
14 years 18 days ago
Where are you pointing?: the accuracy of deictic pointing in CVEs
Deictic reference – pointing at things during conversation – is ubiquitous in human communication, and should also be an important tool in distributed collaborative virtual en...
Nelson Wong, Carl Gutwin
IMC
2009
ACM
14 years 8 days ago
Characterizing user behavior in online social networks
Understanding how users behave when they connect to social networking sites creates opportunities for better interface design, richer studies of social interactions, and improved ...
Fabrício Benevenuto, Tiago Rodrigues, Meeyo...