There are many e-commerce applications on the web. A common shortcoming is the lack of customer service and marketing analysis tools in most ecommerce web sites. In order to overc...
Software agents offer a promise to change electronic commerce trading by helping traders to purchase products based on their interests and preferences. E-commerce systems are incr...
: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
Recommender systems (RSs) are popular tools dealing with information overload problems in eCommerce Web sites. RSs match user preferences with item representations and recommend t...
Fabiana Lorenzi, Francesco Ricci, Mara Abel, Ana L...
In this paper we consider the problem of eCommerce comparison shopping agents (shopbots) that are limited by capacity constraints. In light of the phenomenal increase both in dema...