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» Patterns of empathy in online communication
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CHI
2007
ACM
14 years 4 months ago
Patterns of empathy in online communication
This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board abo...
Ulrike Pfeil, Panayiotis Zaphiris
BEHAVIOURIT
2004
113views more  BEHAVIOURIT 2004»
13 years 4 months ago
Empathy and online interpersonal trust: A fragile relationship
Abstract. The rapid growth of personal email communication, instant messaging and online communities has brought attention to the important role of interpersonal trust in online co...
Jinjuan Feng, Jonathan Lazar, Jenny Preece
BCSHCI
2007
13 years 5 months ago
Social support in empathic online communities for older people
The goal of my PhD is to investigate how older people exchange social support in empathic online communities. This will be achieved through an in-depth investigation of online com...
Ulrike Pfeil
SIGCSE
2002
ACM
167views Education» more  SIGCSE 2002»
13 years 4 months ago
Defensive climate in the computer science classroom
As part of an NSF-funded IT Workforce grant, the authors conducted ethnographic research to provide deep understanding to the learning environment of computer science classrooms. ...
Lecia Jane Barker, Kathy Garvin-Doxas, Michele H. ...
BIS
2007
93views Business» more  BIS 2007»
13 years 5 months ago
Homogeneous Temporal Activity Patterns in a Large Online Communication Space
The many-to-many social communication activity on the popular technology-news website Slashdot has been studied. We have concentrated on the dynamics of message production without...
Andreas Kaltenbrunner, Vicenç Gómez,...