SLAng is an XML language for defining service level agreements, the part of a contract between the client and provider of an Internet service that describes the quality attributes...
We add specifications of location-aware measurements to performance models in a compositional fashion, promoting precision in performance measurement design. Using immediate actio...
Ashok Argent-Katwala, Jeremy T. Bradley, Allan Cla...
A call center with both contract and non-contract customers was giving priority to the contract customers only in off-peak hours, precisely when having priority was least importan...
Most web services need to be contracted through service level agreements that typically specify a certain quality of service (QoS) in return for a certain price. We propose a new f...
The diffusion of service oriented architectures introduces the need for novel testing approaches. On the one side, testing must be able to identify failures in the functionality ...
Massimiliano Di Penta, Gerardo Canfora, Gianpiero ...